Course Catalog

Programs & Community Impact

The first in a series of three courses in the Case Management Certificate Program, this class provides an overview of case management for individuals and families who are homeless, at risk of homelessness, or living in extreme poverty. Beginning with an overview of homelessness and current best practices, participants will then learn the basics of strengths-based case management, client assessment, and service planning.  Participants will also develop an understanding of ethical standards as they apply to case management.

  • Friday, October 6, 2017 - 9:00am to 4:30pm
  • Friday, October 13, 2017 - 9:00am to 4:30pm

This course is the third and final course in the Case Management Certificate Program (courses can be taken out of order). Homeless and low-income individuals and families have multiple barriers to locating and securing permanent, affordable housing. In this course, participants learn how to help their clients increase their financial literacy in order to obtain and maintain permanent housing. Participants also learn how to identify, prioritize and address housing barriers as well as how to work with local landlords to develop productive relationships.

  • Friday, October 27, 2017 - 9:00am to 4:30pm

The second in a three-course series, this class helps case managers develop the skills necessary to establish and maintain rapport with clients, manage crises, and maintain professional boundaries. Emphasis is placed on techniques based in Motivational Interviewing, trauma-informed practice, and the strengths perspective. Working with special populations, including those with mental illness and substance use issues, will also be addressed. Finally, participants will learn self-care techniques to reduce the risk for burnout and compassion fatigue. 

  • Friday, October 20, 2017 - 9:00am to 4:30pm

Interested in Nonprofit Board Service?  Building Blocks for Nonprofit Board Members will help you understand what it takes to be an effective board member.  This training provides an excellent introduction to the nonprofit sector, the life cycles of nonprofit organizations and their boards, an overview of board roles and responsibilities, and provides a variety of resources for continuing board development and growth.  This workshop is ideal for anyone who is interested in board service or recently became a board member for the first time.

  • Wednesday, November 29, 2017 - 9:00am to 12:30pm

The workplace of today requires both new and experienced supervisors to cope with constant change and increasingly challenging situations.  This  class will help managers, supervisors and team leaders learn and apply skills and strategies to successfully manage the work while inspiring employees to give their best.  Participants will examine case studies and role play challenging supervisory situations to gain interactive experience in applying the course material to their work lives.

Topics will include:

  • Wednesday, December 13, 2017 - 9:00am to 4:30pm
  • Thursday, December 14, 2017 - 9:00am to 4:30pm

Interested in Nonprofit Board Service?  Building Blocks for Nonprofit Board Members will help you understand what it takes to be an effective board member.  This training provides an excellent introduction to the nonprofit sector, the life cycles of nonprofit organizations and their boards, an overview of board roles and responsibilities, and provides a variety of resources for continuing board development and growth.  This workshop is ideal for anyone who is interested in board service or recently became a board member for the first time.

  • Wednesday, October 11, 2017 - 5:00pm to 8:30pm

Organizational Development & Strategy

Everything you need to know you learned in kindergarten—except the ins and outs of running a nonprofit. We will cover the core aspects of nonprofit management, including board development, fundraising, vision and strategy, and marketing. This is designed as a pragmatic course with plenty of on-the-ground practical application.

  • Wednesday, November 1, 2017 - 9:00am to 4:30pm

Strong, Strategic, and Sustainable: Keeping Your Nonprofit Relevant Today and For Years to Come

  • Wednesday, December 6, 2017 - 9:00am to 12:00pm

Fund Development & Communications

Social Media Strategies is designed for professionals who know how to use the most popular tools (Facebook, Twitter, etc.) and are looking to increase their fan engagement. The class focuses on three major areas:

  • Tuesday, September 19, 2017 - 9:00am to 4:30pm

Are you feeling overwhelmed with planning events, writing newsletters and updating social media?  Are all your communication efforts effective?  A good communications plan ensures you’re doing the right work, pursuing the right goals, and doing it the best way when there are always other options and choices for the use of your limited resources.  In this course, you’ll learn how to write a strategic communications plan that will organize your communications with a written blueprint for actions and activities: what, how, when, where, and to whom you should be communicating.

  • Tuesday, November 14, 2017 - 9:00am to 4:30pm

Resource Management

Maximizing volunteer resources to build programs and maintain operations is critical to many nonprofits today.  However, the competition for volunteer talent is strong, and attracting the right mix of skills and schedules requires updated approaches.  This class will focus on how to:

  • Monday, September 18, 2017 - 9:00am to 4:30pm

Effective engagement of volunteer talents and skills is essential to most nonprofit organizations. This class offers an introduction to the basic elements of successful volunteer engagement today, including organizational readiness, recruitment, onboarding, supervision and coaching, policies and data management.

  • Monday, September 11, 2017 - 9:00am to 4:30pm

Keeping volunteers involved can be as challenging as recruiting them in the first place. Retaining their passion and commitment requires ongoing support and communication throughout the organization. This class will explore the following questions:

  • Monday, September 25, 2017 - 9:00am to 4:30pm

Volunteerism is continually evolving and taking on new dimensions. In addition to the operational details of program management, effective leaders must understand larger macro-level changes and issues affecting volunteer engagement today. This class provides an opportunity to:

  • Monday, October 2, 2017 - 9:00am to 12:30pm