Programs & Community Impact

Case Management I: Effectively Working with Clients

The first in a series of three courses in the Case Management Certificate Program, this class provides an overview of case management for individuals and families who are homeless, at risk of homelessness, or living in extreme poverty. Beginning with an overview of homelessness and current best practices, participants will then learn the basics of strengths-based case management, client assessment, and service planning.  Participants will also develop an understanding of ethical standards as they apply to case management.

Price: 
$80.00

Program Evaluation: Putting Powerful Metrics to Purpose

Both for-profit and nonprofit organizations compete in four areas: clients/customers, funding and financial resources, human resources, and media attention. Demand for funds has become increasingly intense in recent years due to limited funding from private and government sources, decreased contributions from benefactors, and increased operational costs.  The ability of organizations to collect and measure meaningful data through program evaluation is essential to compete for funding.

Price: 
$55.00

Self-Care: The Foundation to Helping Others

You work hard every day to make a difference in the lives of the individuals and communities you serve. Your work is demanding and rewarding. Through this work, you hear stories of difficulty and uncertainty that can weigh heavy on your mind and spirit. Trying to meet the need, you are often the last priority on your list. Sound familiar? It’s time to take a moment to focus on you, so that you can do your best work and feel fulfilled.

Price: 
$45.00

Case Management III: Securing Affordable Housing with Clients

This course is the third and final course in the Case Management Certificate Program (courses can be taken out of order). Homeless and low-income individuals and families have multiple barriers to locating and securing permanent, affordable housing. In this course, participants learn how to help their clients increase their financial literacy in order to obtain and maintain permanent housing. Participants also learn how to identify, prioritize and address housing barriers as well as how to work with local landlords to develop productive relationships.

Price: 
$55.00

Evaluate Your Nonprofit's Success: Developing and Measuring Outcomes

In today's nonprofit climate, almost everyone who is important to your organization asks you to demonstrate your value. Funders…boards…association members…donors…partner agencies…they all want to hear more about outcomes (that is, the results you create) and less about what you do. Why has this become so important to funding organizations and the public, and can we manage this with everything else we have to do? In this course, participants will learn about the benefits of outcomes measurement and address critical questions such as the following:

Price: 
$150.00

Case Management II: Crisis and Trauma-Informed Practice

The second in a three-course series, this class helps case managers develop the skills necessary to establish and maintain rapport with clients, manage crises, and maintain professional boundaries. Emphasis is placed on techniques based in Motivational Interviewing, trauma-informed practice, and the strengths perspective. Working with special populations, including those with mental illness and substance use issues, will also be addressed. Finally, participants will learn self-care techniques to reduce the risk for burnout and compassion fatigue.

Price: 
$100.00

Project Management

Staff members often have projects that they must manage, usually with little or no formal training. Project management training helps staff become familiar with a number of tools, strategies, and techniques they may use to keep a project on time, on budget and of high quality.

Price: 
$100.00

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