Case Management 2

The second in a three-course series, this class helps case managers develop the skills necessary to establish and maintain rapport with clients, manage crises, and maintain professional boundaries. Emphasis is placed on techniques based in Motivational Interviewing, trauma-informed practice, and the strengths perspective. Working with special populations, including those with mental illness and substance use issues, will also be addressed. Finally, participants will learn self-care techniques to reduce the risk for burnout and compassion fatigue. 

To learn more about the Case Management Certificate, please visit the Programs page.

Friday, October 20, 2017 - 9:00am to 4:30pm
4 slots available